Shipping & Returns

Shipping

Orders are shipped from Austria using Österreichische Post (Austrian Post).

Shipping costs depend on:

Exact shipping costs will be communicated before the order is finalized.

All orders are sent with tracking. Registered shipping ("signed-for") is available upon request.

Delivery Times

Orders are usually dispatched within 2–5 business days after payment has been received.

International delivery times may vary. I am not responsible for taxes, duties and tariffs that your country imposes on the ordered goods. Please inform yourself in advance about the nature of these costs if you reside outside of the EU.

Packaging

Records, CDs and cassettes are packed carefully and securely to minimize the risk of transport damage.

Returns

Items may be returned within 14 days of receipt.

Return shipping costs are the responsibility of the buyer.

Returned items must be in the same condition in which they were received.

Refunds

Refunds will be issued after the returned item has been received and inspected.

Original shipping charges may be excluded from reimbursement.

Damaged Shipments

Please report shipping damages as soon as possible and include photographs of both the packaging and the item whenever possible.